In an age when less than perfect doesn’t cut it, and business models are changing to win in the new app economy, you need to be on top of your game, particularly with the various components of DevOps.

For example, how reliable is your approach to agile IT operations? It’s imperative to be able to remove bottlenecks and trouble spots associated with QA and production software deployment, driven by agile development groups that release software more often. With better agile IT operations, you’ll be able to remove silos, improve collaboration between all stakeholders, and unify the goals of the development and operations teams.

From this InformationWeek Simulcast Event, you’ll learn how to deliver proven value to your organization and customers by streamlining the app dev process so you can transform your overall IT operations.

You’ll learn how to cut out wasteful expenses and demonstrate to the business side of the corporation how much IT influences the optimization of IT operations. And you’ll be able to keep up with the demanding pace of the business while assuring quality app dev outcomes.


All times West Coast US

Welcome and Overview – Lenny Liebmann, Contributing Editor, InformationWeek
“What Does DevOps Mean for IT Operations?” – Kevin Behr, Chief Science Officer, PraxisFlow

As business models are changing to win in the new app economy, enterprises worldwide have found DevOps to be the best way for technology teams to successfully navigate change.  While many focus on new approaches to software development, what does DevOps mean for IT operations?  Hear renowned DevOps practitioner Kevin Behr discuss how IT teams built around reliability and risk avoidance successfully adapt to support new pace of deployment and more dynamic infrastructure

“Agile Operations: Innovation with CA APM and CA UIM” – Mike Madden, CA Technologies, GM DevOps

An overview of new features in CA APM 10 and UIM 8.3 and how these solutions help IT operations teams become more agile while still ensuring high levels of reliability demanded by IT

“Best Practices in Agile Operations: Experts Panel” – Moderator: Lenny Liebmann, InformationWeek

Panelists: Aruna Ravichandran, CA Technologies; Kevin Behr, Chief Science Officer, PraxisFlow; John Balsavage, President, A&I Solutions; Rene Lopez, VP Infrastructure Management, Trizetto; Nick Gordon, VP of Monitoring Strategies and Engineering, Wells Fargo

Closing Comments – Aruna Ravichandran, VP, Marketing and Strategy, CA Technologies


Kevin Behr

Chief Science Officer, PraxisFlow


Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the Chief Science Officer at PraxisFlow.

As a trusted mentor and advisor to chief executive officers and chief information officers around the world, Kevin blends his 25+ years of IT management experience with his skills as a communicator, collaborator and synthesist to deliver powerful solutions to everyday business problems. He has held the post of CTO and CIO at companies ranging from public corporations to nimble technology start-ups. He is the author of six IT management books, including the bestselling The Visible Ops Handbook, which he coauthored with Gene Kim and George Spafford, and The Definitive Guide to IT Management, published by Hewlett Packard.

Kevin is a very popular keynote speaker and is frequently called on to address a broad range of technology and management topics by organizations such as the National Academy of Sciences, Hewlett-Packard, Devopsdays, AFCOM and The IT Service Management Forum.

Lenny Liebmann

Contributing Editor, InformationWeek


Lenny Liebmann is an InformationWeek contributing editor and principal analyst at Morgan Armstrong specializing in Big Data best practices. He began his career at A&T Bell Laboratories and wrote his first line of code in 1973. Over the next four decades, he has worked with the world’s foremost IT practitioners through successive cycles of technology innovation. You can follow him on Twitter@lennyliebmann.

Rene Lopez

VP Infrastructure Management, Trizetto


Rene Lopez is VP of Platforms and Architecture with TriZetto, a Cognizant company, where he has rationalized and implemented a global enterprise monitoring and management strategy that has resulted in improved services to their customers and significant cost savings. Rene has a broad and deep Information Services background, having served as director of operations for Vicom Systems and as a consultant with Siemens IT Solutions and Services, where he was a Program Director for Washington Mutual. He also served as Senior Director of Global IT Services with Expedia.

John Balsavage

President, A&I Solutions


A&I Solutions was founded in 1999 and is headquartered in Atlanta, Georgia.

Over the last 15+ years, President, John Balsavage, has developed A&I Solutions into a leading provider of IT Enterprise Solutions; software and services.

The success of the A&I Solutions can be attributed to an experienced and trustworthy team of experts and an intense dedication to customer satisfaction. This results in a strong customer reputation that John and company have been continually building since 1999.

Aruna Ravichandran

Vice President, DevOps Product & Solutions Marketing, CA Technologies


Aruna Ravichandran is Vice President of Product & Solutions Marketing, DevOps for CA Technologies. In this role, Aruna leads the Go to Market for CA’s DevOps products and solutions which include products spanning Applications (Development, Testing, Release) and Operations (APM and Infrastructure Management).

Prior to CA, Aruna was the Vice President for Marketing and Strategy for Software Defined Networking (SDN) at Juniper Networks where she was responsible for a large portfolio of products targeting both Enterprise and Service Provider segments crossing several domains of the network – Edge, Data Center, Campus and Branch and Security. This includes key solutions around Mobility, Network Management and Cloud/SDN Controller.

Prior to Juniper, she spent 17 years at Hewlett Packard in various leadership roles spanning engineering, product management and product marketing across several business units – HP Software IT Operations Management, Application Performance Management Storage, Security, Server and Networking Business Units, Aruna has more than 20+ years of experience in product marketing, product and project management, strategic planning and channel development.

Aruna holds an MBA and Masters in Computer Engineering from Santa Clara University and Bachelors in Computer Science from Bangalore Institute of Technology (BIT), India.

Michael Madden

GM DevOps, CA Technologies


Mike Madden is the General Manager of DevOps at CA Technologies. He is responsible for delivering next-generation DevOps solutions focused on driving innovation and growth.
Michael joined CA Technologies in October 2012 with over 25 years of management experience leading and growing all aspects of product organizations including strategy, operations management, partnerships and effective development models.
Prior to joining CA Technologies, Michael was the general manager for Media and Information Management at Avid Technology, the market leader in the media and entertainment market segment focusing on marquee enterprise customers.
Michael received a Bachelor of Science degree in mathematics and his Master of Sciences in electrical engineering from the University of New Hampshire.

Nick Gordon

VP of Monitoring Strategies and Engineering, Wells Fargo


Nick Gordon is VP of Monitoring Strategies and Engineering at Wells Fargo where he and his team are responsible for the performance monitoring and support of key retail bank desktop and mobile applications. During 10 plus years at Wells Fargo he has held a number of positions in technology operations, platform engineering and performance testing.